summerbug Posted November 25, 2008 Share Posted November 25, 2008 Hello - I know everyone is in their busy season, but I was hoping for some opinions if you have a min....I am considering changing my container for my candles next year. Has anyone done this and if so, how did it affect your sales. I just wonder if changing the containers might turn existing customers away?THanks! Quote Link to comment Share on other sites More sharing options...
ah-soy Posted November 25, 2008 Share Posted November 25, 2008 I've never done that...mostly cause I'm not selling candles yet, but maybe you could add the new jar before you discontinue the old and sell them side by side for awhile...that may tell you which jar people prefer, or if you'll lose any existing customers. Just a thought... Quote Link to comment Share on other sites More sharing options...
Vicky_CO Posted November 25, 2008 Share Posted November 25, 2008 I did it a couple of years ago and my customer never even blinked. Most loved my new jar and those few that didn't, they seemed to grow to like them. Quote Link to comment Share on other sites More sharing options...
Love2Scent Posted November 25, 2008 Share Posted November 25, 2008 I agree with Vicky. We changed about 5 years ago and maybe 3 people said they liked the old better (it didn't stop them from buying the new one though). All in all, I don't think that too many customers care about the jar...just the good smelling candle inside. Quote Link to comment Share on other sites More sharing options...
Maggie Posted November 25, 2008 Share Posted November 25, 2008 I've changed jars so many times and no one seems to really care.For the longest time my look was country. I decided to redo everything...business name, booth display at shows and jars. I've gotten more compliments on my new look than I ever did before.I still use the shouldered jelly jar with antique pewter lid from Fillmore Container and I pour baked scents in those. Everything else is poured in the Madison jars. I introduced the Madisons last Christmas at my open house. I poured only one scent in them just to see what people thought. With all of the compliments and the fact I sold all that I had poured...I decided to go with the Madison. Quote Link to comment Share on other sites More sharing options...
summerbug Posted November 26, 2008 Author Share Posted November 26, 2008 Thanks everyone! I had a show this weekend and had a couple of the jars there. Everyone who commented on them had good things to say.I think I'll go for it - it's good to change sometimes! Quote Link to comment Share on other sites More sharing options...
DebbieTX Posted December 1, 2008 Share Posted December 1, 2008 I changed jars this year in starting August first. Since the cost of wax was skyrocketing, I had to start finding jars that all of my suppliers had and not just one. While I love different and unique jars, it really came down to costs and the need to appeal to all people, not just the country look. I've had one customer complain but she still ordered her usual lot. I also revamped the website and all of my labels at the same time because I felt that I needed something fresh and changing jars was a good time to do it all. Quote Link to comment Share on other sites More sharing options...
David Fields Posted December 2, 2008 Share Posted December 2, 2008 We've changed jars several times. As in some of the earlier posts, some customers didn't like the new jars, but an equal number did. All the fuss died away after a week or so. We keep the prices the same for the same size jar. That way we never have someone saying we changed to a smaller jar but kept the price the same. We do not even look at cheap jars from foreign sources. We stick with US mfrs. That way we can get a consistent supply and quality of glassware. Quote Link to comment Share on other sites More sharing options...
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