diamondk Posted July 15, 2008 Share Posted July 15, 2008 Is anyone else having a security alert screen pop up for them? Just started today. Please move if it isn't in the right place. TIA Quote Link to comment Share on other sites More sharing options...
Vicky_CO Posted July 15, 2008 Share Posted July 15, 2008 You are not alone I am getting the same thing. Quote Link to comment Share on other sites More sharing options...
moonlithaven Posted July 15, 2008 Share Posted July 15, 2008 I got the samething yesterday too. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted July 15, 2008 Share Posted July 15, 2008 Me too.. I just went on, and X the pop up, then it closed out all my tabs??Had to log on to internet again??Did anyone notify CS?? Quote Link to comment Share on other sites More sharing options...
diamondk Posted July 15, 2008 Author Share Posted July 15, 2008 Yes I did contact CS and yes they are working on it. Here is the email they sent."Try typing in candlescience.com without the "www" and it should open without the alert. There isn't a security problem with the site so we're working to straighten out the glitch that caused this alert to appear.Thanks for telling us about this. Before we get it fixed if you'd rather place the order over the phone, please call me at the number below."HTH everyoneBTW, I still get the alert when I just typed in candlescience.com. Quote Link to comment Share on other sites More sharing options...
MissMary Posted July 15, 2008 Share Posted July 15, 2008 They might have had a temp lapse in the certificate. This *might* mean that until it's fixed, the cart may not be secure. Usually you get an httpS with the web addy, so make sure you look for it. Not saying they are lying, not saying who's right or wrong, but just a heads up to look for the S. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted July 15, 2008 Share Posted July 15, 2008 I just went on their site; it seems to be fixed. Quote Link to comment Share on other sites More sharing options...
Candybee Posted July 15, 2008 Share Posted July 15, 2008 I just tried it and am still getting the "x" security pop up. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted July 15, 2008 Share Posted July 15, 2008 Maybe something with my computer then ... still no pop up. Quote Link to comment Share on other sites More sharing options...
diamondk Posted July 15, 2008 Author Share Posted July 15, 2008 The shopping cart does have the http"s" there. They said they made some changes and the certificate is having problems with candlescience.com to the www.candlescience.com. They just have to figure it out to make it work. I called Diane and then emailed her my order. HTH Quote Link to comment Share on other sites More sharing options...
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