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Needing advice


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(I posted in the wrong forum earlier)

I read this forum almost daily...OK everyday. I don't think I have posted very much. However, I really need some advice.

Today I was visiting my current stores.

First, one store's display, which I had provided for MY candles, was being used for someone else's bath bombs. This display is MINE purchased by me.

At one time this year, she was thinking about discontinuing my candles. I told her to clearance out her candles, and I would pick up the display. I never heard more from her. We have been doing business for over a year.

In their defense, they are running low on my product and haven't made their Holiday order yet, so merchandising does look better - for her.

What would be the best, most professional way to handle this?

Second, another store had some candles from another company on the same shelf as mine. This was a violation of our contract. If they are to carry other candles, my candles are to be placed on a separate shelf.

Should I send a friendly reminder about our merchandising?

Anyway, thanks for any business advice you all can give.

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