SouthernGal Posted July 7, 2006 Posted July 7, 2006 I've been trying to call The Candle Maker's Store but no-one answers. Their recording doesn't mention they are on vacation neither does their website. I was just wondering if anyone had any information. Tia Quote
Trish Posted July 7, 2006 Posted July 7, 2006 I placed an order Monday and got my shipping notification yesterday (Wednesday) so I don't think they're on vacation... Have you tried to email them? Quote
SouthernGal Posted July 7, 2006 Author Posted July 7, 2006 I haven't emailed them. I've just tried calling at different times yesterday and today. I know some take awhile answering their e-mails and I thought the phone was the best way to get in touch. But I can give it a try. Have they responded to your emails in a reasonable time frame ? Quote
Trish Posted July 7, 2006 Posted July 7, 2006 I haven't emailed them, sorry. Just placed an order through their website and then yesterday received my shipping notification and a paypal refund for overpayment of shipping charges. Sorry, I'm not much help... Quote
BruceCarvesWax Posted July 7, 2006 Posted July 7, 2006 Leave them a message on the machine and they will get back to you. I catch them in person closer to their closeing time most days. Bruce Quote
ajl Posted July 7, 2006 Posted July 7, 2006 I emailed them yesterday afternoon (gmt) and Steve got back to me quite quickly so there is someone there Quote
SouthernGal Posted July 7, 2006 Author Posted July 7, 2006 Thanks you all. I will try to email. Bruce I haven't had an answer machine pick up. It just says hit 0 for the operator and then it plays lots of country music, lol. I find it funny cause I don't like country music and my DH always tortures me in the car with it. Quote
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