Jump to content

Outstanding customer service from The Flaming Candle


GailC

Recommended Posts

I placed an order with them on the 7th. They are behind, so it is still awaiting fulfillment.  

 

I just called them to see if I could add wick stickers to my order.  I wish I had gotten the lady's name. She saw my note about replacing 12 damaged lids from an order way back in January. So she added the wick stickers and is going to send me a dozen lids, and since I was wanting a replacement for damaged items, she is going to push my order through and get it shipped sooner! They post on their site which date's orders they are processing and they're up to the 4th. 

 

I needed some Cinnamon Chai asap so I am a happy camper!

 

I just wanted to commend The Flaming Candle and the nice lady I spoke to.  I love her accent too. :)

Link to comment
Share on other sites

23 minutes ago, Sndfrddy said:

I was just thinking of ordering FO from them for the first time. I do see several I would like to try a out of stock. Any idea how quickly they tend to restock items?

 

No idea sorry. I've never seen any out of stock until recently; probably due to covid and Christmas.

 

Sometimes the jars I want are out of stock.  In fact, this year they're been out of stock for months because there is a nationwide shortage I've learned.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...