strugglebrother Posted August 22, 2019 Share Posted August 22, 2019 If you are ordering from Lebermuth by the pound and under $500 maybe get your order in before September 3, 2019 Dear Customer, Over the past few months, we have shared information regarding the changes in the essential oil, fragrance and flavors industries. There are many contributing factors causing these changes including tariffs, international transportation strikes, crop challenges, currency fluctuations, etc. To align our business in consideration of these challenges, we have updated our ordering policies. Upcoming policy changes as of September 3, 2019: Minimum Order PolicyOrder minimum $500.00 (net of freight): Applies to catalog orders placed online, with Customer Service or your Account Executive Applies to manufactured (non-catalog) orders placed with Customer Service or your Account Executive There will no longer be a processing fee option for orders that do not meet the order minimum Does not apply to sample orders Quantity minimum: Manufactured products (non-catalog) 25 lbs. each Flavors is 25 lbs. each Return Authorization of Food-Grade Materials Returns must be made within 30 days. Food-grade material may not be returned unless one of the following conditions are met: An error occurred by Lebermuth in the ordering and/or shipping process. The item is unopened. The item may be opened by a facility with a food-grade level certification; however, the containers must be factory sealed with appropriate labeling. The points listed above are highlights, we encourage you to read all of Lebermuth ordering policies on our Order Information page: https://www.lebermuth.com/ordering-information. We know each of you run businesses and understand that doing so can be challenging and rewarding. As costs to operate escalate each year, we all must continue to be efficient to stay profitable. Processing larger orders is necessary for Lebermuth to maintain our level of service that you have come to know and expect. If you will be challenged to meet the new order minimum of $500, here below, are some of our valued partners that re-sell Lebermuth products that likely do not have a minimum order requirement. The Essential Oil Company https://www.essentialoil.com/ Chemistry Store https://www.chemistrystore.com/ Bulk Apothecary https://www.bulkapothecary.com/ Eternal Essence https://www.eternalessenceoils.com/ If you have any questions about these changes, Lebermuth’s Customer Service is at your service. As always, you can call us at 1-800-648-1123 or email us at info@lebermuth.com. Thank you for your business and we wish you the best of luck in achieving success! Sincerely, The Lebermuth Family Quote Link to comment Share on other sites More sharing options...
iansmommaya Posted August 23, 2019 Share Posted August 23, 2019 When that essential oil company changed to a similar thing I know a ton of people couldn't wouldn't shop there any more. Quote Link to comment Share on other sites More sharing options...
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