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Lebermuth are changing their order minimum


strugglebrother
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If you are ordering from Lebermuth by the pound and under $500 maybe get your order in before September 3, 2019

 

 

Dear Customer,

 

Over the past few months, we have shared information regarding the changes in the essential oil, fragrance and flavors industries.  There are many contributing factors causing these changes including tariffs, international transportation strikes, crop challenges, currency fluctuations, etc.  To align our business in consideration of these challenges, we have updated our ordering policies.  

 

Upcoming policy changes as of September 3, 2019:

 

  • Minimum Order Policy
    Order minimum $500.00 (net of freight):
    • Applies to catalog orders placed online, with Customer Service or your Account Executive
    • Applies to manufactured (non-catalog) orders placed with Customer Service or your Account Executive
    • There will no longer be a processing fee option for orders that do not meet the order minimum
    • Does not apply to sample orders
    Quantity minimum:
    • Manufactured products (non-catalog) 25 lbs. each
    • Flavors is 25 lbs. each
  • Return Authorization of Food-Grade Materials
    • Returns must be made within 30 days.
    • Food-grade material may not be returned unless one of the following conditions are met:
      • An error occurred by Lebermuth in the ordering and/or shipping process.
      • The item is unopened.
      • The item may be opened by a facility with a food-grade level certification; however, the containers must be factory sealed with appropriate labeling.

 

The points listed above are highlights, we encourage you to read all of Lebermuth ordering policies on our Order Information page:  https://www.lebermuth.com/ordering-information.

We know each of you run businesses and understand that doing so can be challenging and rewarding. As costs to operate escalate each year, we all must continue to be efficient to stay profitable. Processing larger orders is necessary for Lebermuth to maintain our level of service that you have come to know and expect.

 

If you will be challenged to meet the new order minimum of $500, here below, are some of our valued partners that re-sell Lebermuth products that likely do not have a minimum order requirement.

 

 

If you have any questions about these changes, Lebermuth’s Customer Service is at your service. As always, you can call us at 1-800-648-1123 or email us at info@lebermuth.com.

Thank you for your business and we wish you the best of luck in achieving success!

Sincerely,


The Lebermuth Family

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