Ravens Posted April 2, 2014 Posted April 2, 2014 First time buying warmers from this company. Two arrived broken, so I contacted them at email address indicated on their website. Received a message this morning to let me know my email could not be delivered due to a DNS error; pasting here the message I received: Delivery to the following recipient failed permanently: sales@edgewholesale Technical details of permanent failure: DNS Error: Domain name not found Anyone had issues contacting this company? Apparently they do not have a telephone number. If you want to speak with someone directly, you're supposed to send a message with your telephone number and someone will call you back.... wth? TIA Quote
doglvr Posted April 2, 2014 Posted April 2, 2014 I've ordered from them twice and had no problems at all. Sorry you did, though Quote
ChandlerWicks Posted April 2, 2014 Posted April 2, 2014 Ravens I tried it, went thru, try using it in mozilla fox instead of internet explorer. If you are using IE.[email protected] Quote
Ravens Posted April 3, 2014 Author Posted April 3, 2014 Ravens I tried it, went thru, try using it in mozilla fox instead of internet explorer. If you are using IE. [email protected] I did, and it worked; thanks! Re-sent the email, but no word from the company - yet. They claim they answer within a few hours.... will see. Quote
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