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DebRed

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Everything posted by DebRed

  1. Hi everyone, Ok, I must be a legitimate business now because here's my first customer problem. I have a website and a customer ordered off of it. I sent the package USPS priority mail with delivery confirmation. He just called saying he did not get the package, yet I have the delivery confirmation receipt that it WAS delivered on 10-24. I called him, left a message to try and clear up the situation. Am I being scammed? Did he really get the package and this is how he gets free candles? Of course, I want my business' good name to remain, so should I just refund his money and end it? If anyone has any thoughts or any experience with this problem, I would greatly appreciate it!!! -Deb
  2. Paula, For warning labels, I buy blank labels from onlinelabels.com and use their template to word my label the way I like. It allows me to put the scent name on the label and I can print off as few as I like. I also use a few different size labels, so it has worked out great for me. -Deb
  3. I've bought a few times from them, and I think the A grade oils are great. However, my one big complaint it that they charge $1.75 for a handling charge in addition to what you have to pay for shipping!! It seems a bit excessive, so buyer beware.
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