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Candlicious

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Everything posted by Candlicious

  1. ok, I'm getting a bit confused?? If we are going to help one another and try to figure out what's good, what's not, what supplier is "lying" and who is not, and so on, I need EVERYONE to be more specific. I definitely have all of your attention and you're all letting out some steam, but... is it truly helping with our final product?? One person said they use 50/50 wax (WHAT BRAND??), another person said that their supplier "talks/communicates" with them (WHO'S THAT SUPPLIER??), So many people are complaining about their scent companies & wax companies but are not listing who they are using. If we are going to avoid making more mistakes and learn from each other, YOU NEED TO LIST WHO AND WHAT YOU USE so it can start helping everyone. In my last email I had asked "vertically challenged" WHAT scent company they were using because they were happy with the communication and honesty. On another note, I spoke to French Color this morning and the two big guys that I've been working with told me that if a formula has changed I would know because it would have a different order number on it. They are working with Wicks Unlimited for me to see what wicks could be better for my jars with their scent (I use Wick it right now). French Color told me that I have been lucky for the past 9 years that I've always used the same size wick for every scent because MOST scents require different size wicks depending on the weight of the scent (*which does make sense, but I still think all of this is suspicious). My pillars have a dim wick as well as my jars for autumn spice! I'm waiting to hear back from IGI. I told them I needed to know if they have changed their formula on the 6006. I need to order a new batch and at $85 per case I won't accept it at delivery if it appears different. As mad and frustrated as I am about my candles not staying lit, I can't say I'm going to switch suppliers just yet. They have always worked with me (and I'm also pretty persistent). If I don't get better results soon then I will consider other options. I have randomly used another scent company called Belle Aire. Have any of you used them?? I like their EO and FO as well (I haven't used them recently, don't know if they've changed as well). I stopped using them because they have the worst customer service I have ever seen (or at least their sales reps for Wisconsin are terrible, one worse than the other). To answers some of your questions on my hot apple pie, yes, it is a fragrance oil. I am updating my entire website and have to change/add to the description of my fragrances. One thing that I am starting to notice is... My hot apple pie and cafe mocha are burning awesome, BUT my bonsai citrus ginger, lilac, pumpkin ginger, & autumn spice are low flame. In my case, it looks as though the fragrance oils are burning better than the essential oils (but cafe mocha is part EO). So, please, if you're going to respond, please be specific, let's help one another and make a difference in our candles. Let's support the honest companies and let's figure out what's working and what's not.
  2. Wow! Thanks for ALL of your input! I feel a bit better! I hope I'm responding to all of you correctly, I haven't taken the time to learn the craft server. I can't wait to call French Color tomorrow (for the 15th time) to ask them about this "phalate free" thing. I've been using larger wicks in the pillars that aren't burning good. The jars, I don't know what to do. I am also sampling new wicks out of despair! Of course French Color recommended that. A note to "Vertically Enhanced" YOU SAID IT!! That's exactly how I feel!! Can you tell me what scent and wax company that you're using?? I could really use a company that I can trust. I am a very honest person and have been a very loyal customer to French Color (I use their UV, vybar, and die as well) It makes me SICK to think about testing candles again!! I don't have 100% trust in IGI wax either. Is there any one else that can comment on the IGI 6006 (soy paraffin blend)? Any experiences good/bad in the last few years? Approx 4 years ago I received 4,000 lbs of bad 6006 from them (it had WATER in it!). They did return it and sent me a new batch. Also, thanks for the compliment on my jars! Ironically I'm painting jars tonight and as I'm painting, I'm thinking, why am I painting these? I don't have anything "flammable" that I can fill it with!!! Maybe I'll just sell them as candy jars (joke!)
  3. I just joined this forum today. I've owned a successful candle making business (doing home shows) for 10 years now (www.candlicious.com). I pour pillar candles and hand paint my candle jars. I absolutely love art and LOVE my job, or at least I used to... I've been using the same 2 waxes, scents, and wicks for 10 years with much success. But... all of the sudden in the past year I am having problems with my candles staying lit (Pillars and jars). I have low flame or no flame at all. It seems pretty obvious that either my scent company or wax company has changed their formulas and won't admit to it. I am VERY frustrated and am trying all sorts of things to make my candles burn great again. For my pillars I use: - IGI 1324 (and I add 20% 6006 with vybar and UV) - Liquid dye from French Color & Fragrance Co. - My scent (essential oil blends) is from French Color (a VERY reputable company), I add 7% to 10% For my Jars I use: - IGI 6006 (nothing else added) - I don't use die for the jars (I paint the jars) - 6% to 10% Scent (same as pillars) I'm not even going to go into my wicks, it's not the wick. I haven't ordered new wicks in 2 1/2 years, they're the same wicks, no new batches of those. I use cotton for pillars and zinc core for jars. They're stored in a cool dry place. Does any one have any input on this?? If I didn't like what I did so much and if I didn't need the money I'd probably just quit! But what other job can be so rewarding as expressing yourself in art, getting paid for it, and working in your PJ's if you want to!! Also, as most of you are aware, wax has gone up a TON!!!! The 6006 has gone from $60 to $85 a case. I order it at 4,000 lb increments and that's the best price I can get! That alone may make me go out of business! I would LOVE any input from experienced candle makers that share my frustration with my all of the sudden "non-burning" candles. Or am I the only one out there?? Michelle Candlicious (please don't mistake me for candle-licious, they're a completely different candle company that copied my name 3 years after I was already business... don't even get me started with that one)
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