Thanks for the reply. As of yesterday things are fine. I had to change my ink cartridge and all of a sudden out of the clear blue, it started working. Of course, I had to go back in and set the TOF back to where I normally have it. Kenco has been great through all of this. You are right about the pricing on labels from Primera. When I bought my LX400 in 2007 I also ordered a lot of labels from Primera. Once I ran out I have been buying from Kenco every since. They are great to work with. I have gotten 2 rolls this past week from them that look like they were shrink wrapped too tightly and made the sides of the label wrinkled. Kenco replace them and I still got 1 bad one, but they will work with you.