I can remember coming on here and asking newb questions quite some time ago, the main one being how soon can I sell. To say I was shocked by the replies I received is an understatement, I sat and cried, I put all my 'stuff' back in boxes and left it. Then a few days later, I thought booger 'em. I came back on, and I soon realised that what I thought were harsh and even nasty comments, weren't! People on here, can be very forthright, but they are 1) looking out for your best interests and 2) trying to keep the reputations of serious chandlers intact! Don't forget, 1 novice chandlers product burns down someones house, it hits the news headlines and we are all tarred with the same brush for a while. Ok, some people could perhaps be a little better with their wording of critiscism, but hey, everyones different. I suggest you spend a while reading everything you can, if you have a specific question ask, but ask after you've tried to do something yourself, like you say don't expect others to give your their hard earned secrets on a platter. Insurance, please check this out, its just sooooooo not worth going without it. Good luck