Although I do feel bad for the woman I do not agree with the lawsuit and I am not a big business kind of person to say the least. The fact is even if the coffee was hot, if it was 105 degrees like bathwater I am positive it would have gone right back in the window. I am not saying it is not unfortunate I am just saying if she paid .49 for a cup of coffee and the jury awarded her 2.86 million (here is the important part) Which is equivalent to 2 days coffee sales, now comes the math. 2,860,000 divided by .49 = 5,836,734.69 so that is almost six million now divide that by 2 since it was 2 days sales. Now the magic numbers between 2.5 million and 3 million other people drank McDonald's coffee on that particular day without a problem. Correct me if I am wrong but this could seriously be a case of operator error. Now if you were to argue the person handing the coffee out of the window spilled the coffee on her I would agree to the lawsuit.