ComfortandJoy

LX wicks always mushroomed in my coconut wax test candles.

I don't work with it anymore, but Pink Sugar. And, it was always the one I would end up spilling on myself.

@PINKT This is the apricot wax you've been using? If so, bummer!

@PINKT is Accublend the only place to purchase this? I see that candlewic sells an apricot wax but I don't know if it's the same.

How cute!

Etsy is great for those who want to quickly set up an online shop, but I highly recommend having your own website as well.

Good to know! Thank you!

I would say for 99% of bigger operations, gone are the days when you could pick up the phone and simply change an order. Everything is automated from order processing to shipping. To run an operation like this, to keep up with orders and fast shipping, you simply HAVE TO say "no" to making changes like this. The fact that you have even a 15 minute window (within normal business hours, because, again, it's automated) is reasonable. Let's think for a minute about the real possibility of 25 or more other customers on a given day asking CS to do the same thing. It's just not feasible. Their main goal is to process and ship orders quickly. They would not be able to do this if they had to stop and focus on changing orders. Something would have to give. Then, people would be complaining that they're not getting their orders quickly. Yep, they would. It's a bummer that this happened, and now Trappeur is going to have to absorb the shipping cost. It's the cost of doing business. I would be happy if I could change an order and not have to pay that extra shipping, but if not, that's on me. Ask me how I know! LOL I've made this mistake before, and I get so mad at myself.

I'm hoping to increase scent throw and help with a better melt pool. Not sure if it's facilitating either of those at this point. I'm using it in 444. I think with 464 it will make it even softer than it is.

This ^^^ I just placed an order with one of my EO suppliers. I forgot an EO and contacted the company right away. They were able to add it, but if they hadn't, it would have been okay. I don't expect to be able to add to an order once it's been processed. We live in a different world now where everything is electronic. Back in the day, we could have added to our order that we would normally would be waiting for A LOT longer, right? It's just the way things are, and one of the costs of doing business is absorbing our mistakes. It's really on us to make sure we are keeping accurate inventory records and making sure we have our order lists double checked before we order. (Ask me how I know LOL) It's a bummer that this happened, but I really don't think CS is under any obligation to do anything.

It's coconut oil that's been hydrogenated to increase the average melt point from 76 to 92 degrees. It's not coconut wax.

Thanks @Trappeur I’ve been ordering from CS for years and it’s the first time I’ve encountered this. I will definitely contact them. I didn’t realize they were doing this because they were OOS.

Hi, Everyone! I just tried to order White Birch from CS, but it would force my order to be split between two distribution centers. It would cost me over $40 for a lb, including shipping. Does anyone know of a similar scent from another source? Thanks!

That is so wonderful you are doing that for your sister! Love it! What about Christmas Cheer? He's so cute and cheery! Or, Christmas Joy.

@TallTayl yep, mine came through the same way. Reminds me of how some of my shea butter has arrived.