Hi Melissa, I can assure you that I did reply to your email on 7/28/2009 at 1:43 PM (7 min after you sent the email to us). Chances are it wound up in your Spam folder. You use Yahoo and they are really bad about misclassifying email as spam. It is our policy to answer any and all email that we receive as quickly as possible. On rare occations, an email may slip through, but that was not the case this time. Thank you for understanding, Bill Griffith BayouSome.com, Inc