I just want to add...I have no problem waiting 4 weeks for a good mold. Good craftsmanship takes time.... everyone on this board realizes that. But, there is no excuse for never returning phone calls or email messages. When I called them last (several days ago), I asked them if they were going out of business. I told them that I was concerned about whether or not my order was going to be fulfilled because no one was returning my calls or emails. ............ they still are not responding. I spent a lot of money on my order and I, originally, just wanted to know the approximate number of weeks it would take. I was curious because it depends on how many orders they have to fill at the time. When they never got back to me, I became concerned that I am wasting time on them that I don't have. If they don't come through, I have another month to look forward to waiting with another company. Then another month for those soaps to cure. That is a lot of wasted time, and that ticks me off. That is no way for them to run a company. Sorry if I seem harsh, but I am just really angry about it.