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babyblues7

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  • Location
    SoCal
  • Occupation
    WAHM

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  1. I understand everything I said bc I said it. What you are not understanding is the fact that at the time we were going strictly fedex, many were asking us not to bc shipping was cheaper with usps. At the time it was through FedEx only, BUT people were asking us to ship with USPS also. Maybe that clears things up now.
  2. Quick question wonderfullywicked, when was your order placed and I'll look up the info on it? You can pm me if you choose or email me.
  3. Lies :rolleyes2. I know what I posted before. We were testing the waters then and negotiating with fedex the shipping fees. We were shipping with them at the time, but also many were complaining they wanted USPS bc it was cheaper and didn't want us us to ship strictly through FedEx. But bc of USPS being slow, we dropped them period. So if that looked like a lie, sorry for not being more clear or detailed in explaining my business with you. It's pretty difficult to get tones through on boards. If there was an error in your order where we shipped through USPS instead of FedEx, I apologize. I'd be more than happy to issue you a refund on the difference as well, if any. Please feel free to email me. Our shipping discount with FedEx was not official until February if that matters to you. Drama queen stuff through my posts? I'm not the one bringing up old threads. I'm just trying to explain, excuses nothing, they are truths. Everyone makes mistakes, no one is perfect. We all try as humanly possible to do right. I for one am not the kind of person to ignore, walk away or let be. I try my hardest to do right.
  4. I would say Sweetcakes. I had the real eo and compared the two, barely any difference at all.
  5. FEDEX started after the delays in orders then. If you were/are a member of our yahoo group, you may have seen it posted there. USPS was the choice at that time, not only that, but USPS has too many regulations now to send fragrance oils so we have now chosen FEDEX. Which is the other reason I posted that on the other thread. Lack of response? We respond to all orders, we even make it a point to check your spam/junk folders which could have been the problem then. All emails are responded to within 48 hours.
  6. This is why I no longer ship via USPS. Too many problems that makes us look bad when in fact it is USPS that takes forever to mail something, even when it's shipped via PM. I don't even mail my bills anymore. I'm not giving them my business if I don't have too. I love FedEx and have yet to have any problems, knock on wood. They insure automatically up to $100 and offer tracking, where USPS does NOT offer tracking and they make it very clear that delivery confirmation is not a tracking service but to show that the package was indeed delivered. You may be paying more for shipping, but it is well worth it. Plus, USPS has to many problems shipping fo's and their flashpoints.
  7. I'm referring to new posts bc it was dragged back up. The old stuff was taken care of way back when.
  8. Thanks Sabsgurl. I also posted an update over there when I returned. I've contacted the 2 that have pm'd or emailed me. I thought I'd chime in here. Last week my great aunt passed away and I had to leave. I did post to my yahoo group and another forum, but was not able to post everywhere. I had to leave out of state. All is ok now and any orders they were unable to fullfill (which I see now are only 2) will be completed tomorrow. Thanks
  9. I just noticed it too as I went to place an order. I wonder if she knows.
  10. Maybe it's possible an item was backordered? I've only had good service myself from them.
  11. I use soy and her fo's are excellent in them. BTW, Blackberry Jam Butter Cookies and Vanilla Delicious are tdf in soy! Geez, just what I need, another excuse to spend more money.
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