This happened to me in 2013. Every photo, document, and movie on my computer was encrypted and unusable. The pc repair people tried to retrieve them from the hard drive and couldn't do it. The even worse thing is that I was on my computer when it was attacked; I was seeing strange processes and was trying to put my files on flash drives, which were connected to the computer. All of a sudden, the processes started tripling, and the computer bogged down. Then I saw the 'ransom' note, telling you whom to contact to unencrypt the files. When I saw that the flash drives were encrypted, too, I was heartsick. A creepy thing happened after that. I thought I could restore the files by going back to an earlier date, & it was working, but then the restore points were wiped out! It was like someone was looking over my shoulder & seeing what I was doing. I had some older info on CDs, but my more recent documents, etc. were on the flash drives. Now I'm keeping paper copies of information I can't easliy replace.